Child Safety Standards

Tomo is committed to the safety of all users and has zero tolerance for child sexual abuse and exploitation (CSAE) of any kind. This policy outlines our standards and the measures we take to prevent, detect, and respond to CSAE on our platform.

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Age Requirement

Tomo is designed exclusively for adults:

• Users must be 18 years or older to create an account
• We verify age during the registration process
• Accounts found to belong to minors are immediately suspended and deleted
• We do not knowingly collect personal information from anyone under 18

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Zero Tolerance Policy

The following are strictly prohibited on Tomo:

• Any content that depicts, promotes, or glorifies child sexual abuse or exploitation
• Sharing, distributing, or soliciting child sexual abuse material (CSAM)
• Grooming or any attempt to exploit minors
• Any communication that sexualizes minors in any way
• Using the platform to facilitate any form of harm to minors

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How We Prevent CSAE

Account Verification

• Age verification at sign-up
• Profile review processes
• Monitoring for suspicious account activity

Content Moderation

• Automated systems to detect and flag prohibited content
• Human review of flagged content and reports
• Proactive monitoring of platform activity

Community Guidelines

• Clear rules prohibiting any content involving minors in harmful contexts
• User education on acceptable behavior
• Easily accessible reporting tools

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How to Report

If you encounter any content or behavior that may involve child exploitation, please report it immediately:

In-App Reporting

Use the report button available on any profile, message, or activity to flag concerning content. Select the appropriate category and our safety team will review it urgently.

Email

Contact our safety team directly at support@gettomo.app with details of the concern.

External Reporting

You can also report CSAE to the following organizations:

• National Center for Missing & Exploited Children (NCMEC): CyberTipline.org
• Internet Watch Foundation (IWF): iwf.org.uk
• Your local law enforcement agency

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How We Respond

When we receive a report or detect potential CSAE:

• The content is immediately removed and preserved for law enforcement
• The offending account is permanently banned
• We report the incident to NCMEC and other relevant authorities as required by law
• We cooperate fully with law enforcement investigations
• We review related accounts and activity for additional violations

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Cooperation With Authorities

Tomo works with law enforcement and child safety organizations to combat CSAE:

• We file reports with NCMEC as required under U.S. federal law
• We comply with all applicable regional and national child safety laws
• We respond promptly to valid legal requests for information
• We preserve evidence related to CSAE for law enforcement purposes

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Training & Accountability

• Our team members are trained on identifying and responding to CSAE
• We regularly review and update our safety policies and procedures
• We stay informed of evolving best practices in child safety

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Changes to This Policy

We may update these standards as best practices and legal requirements evolve. We'll notify users of significant changes through the app or email.

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Contact Us

If you have questions about our child safety standards or need to report a concern, contact us at:

support@gettomo.app